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David MacLeod
Chairman - MacLeod Review
View Session: Engaging for Success
David MacLeod was chair of the MacLeod Review. David has spent the majority of his career leading private sector organisations through major programmes of change and worked at the Cabinet office as Senior Adviser on Change and Performance. He was head of marketing for the Dulux brand, and a divisional CEO with ICI. He has also worked at Towers Perrin as Senior Adviser supporting chief executives in both the public and private sectors to implement change in order to enhance performance.
David now has a portfolio of responsibilities which include being a Non Executive Director of the Department for International Development, Non Executive Director of the Ministry of Justice, Fellow of the Sunningdale Institute, Senior Associate of Towers Perrin and Visiting Professor of the Cass Business School. He is also a fellow of the RSA, Institute of Marketing and Ashridge Business School. |
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John Coleman
Former Head of Change Delivery - Co-operative Financial Services
View Session: Leading Change Through Engagement
John is a change delivery expert with a passion for authentic and servant leadership, driven by a belief that organizations have a responsibility to provide a platform for employees to grow and prosper. John has held a number of senior positions in the Co-operative Financial Services during a time of significant organizational transformation, in both Change Delivery and Operations, witnessing change from both a "thrower" and "catcher" perspective. |
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Doug Shaw
Managing Director - What Goes Around Limited
View Session: Employer and Employee attitude
Doug runs What Goes Around Limited, and advises organisations on how to combine employee, customer and social engagement in order to co-create and deliver great service. He writes the Stop Doing Dumb Things to Customer blog runs a business behaviour group on LinkedIn and writes articles for a number of magazines and websites.
Prior to establishing the business, Doug enjoyed a varied and successful career with BT in sales and marketing, sustainability and change leadership. He was BT Wholesale’s most successful salesman before establishing and leading the sustainability practice for BT Wholesale. He was then appointed as Director of Change Management for BT Global Services in the UK.
His customers talk about him like this: “Doug is engaging, passionate and committed to making organisations a better place to be. Even better than that, his enthusiasm is so infectious; he rallies others to his cause ensuring that change can actually happen. |
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Jonathan Wilson
Executive coach and leadership consultant - Anabasis Consulting
View Session: Quickfire Discussion: What are the key findings and actions from the morning.
Seasoned innovator, executive coach and leadership consultant, Jonathan writes for various magazines and lectures on extreme service, high performing teams and systemic leadership. He has coached the strategic leadership skills of hundreds of managers of many clients in different industries in many countries.
Before his consulting career, Jonathan was Head of Senior Management Development with SAS Scandinavian, General Manager of London City Airways and Commercial Director at Virgin Atlantic, starting with ten years at Laker Airways, the company that created low-cost air travel.
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Andy Lowe
Practice Leader for Attract and Assess UK & Ireland - Right Management
View Session: Handle With Care – Employer Brands Bruise Easily
Andy is a Practice Leader with Right Management's Organisation Consulting group, focusing on the areas of "Attraction & Assessment".
Andy has comprehensive HR leadership experience across HR Operations, Learning and Development, Talent Management, Organisation Assessment, Organisation Development, Change Management, Employee Engagement and Diversity Management.
Prior to working for Right Management, Andy held a variety of Generalist HR & Talent Management Leadership roles at Director and Vice President level. His experience spans the Public and Private sectors including Travel & Leisure, UK National Health Service, Telecoms, Business Process Outsourcing and Technology. Responsibilities have spanned UK, Europe and Asia Pacific for both UK National and Global organizations.
Andy’s education and work experiences have afforded him the opportunity to live in several European locations and the Far East. Multi-national and cross-cultural exposure has enabled Andy to operate effectively across diverse environments.
Education and Training
Andy has a BSc in Psychology and a Post Graduate Diploma in Human Resource Management. He is certified in a variety of individual and team assessment tools and is trained in Neuro-Linguistic Programming (NLP) techniques and a member of the Association of Business Psychologist.
Publications and Appearances
Andy has presented at the Executive Grapevine, various HR Leader forums on Succession planning, Talent Management and HR Transformation and contributed articles to such publications as Whitehall and Westminster World. |
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Kate Davies
Chief Executive - Notting Hill Housing
View Session: Love where you work
Kate Davies is Chief Executive of Notting Hill Housing, following a career in local government, the voluntary and private sectors. Notting Hill Housing owns and manages around 26,000 homes, mainly in London. Notting Hill is also a major provider of temporary housing, supported housing, and low cost home ownership. It continues to buy land and develop sites during the current property downturn.
Kate is particularly interested in housing policy and has worked with politicians and government departments on possible future agendas.
She is currently leading a project on improving customer satisfaction at Notting Hill. |
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Tamsin Webster
Head of Organisational Effectiveness for Group Executive - Lloyds Banking Group
View Session: View From the Top
Tamsin is Head of Organisational Effectiveness at Lloyds Banking Group. She has enjoyed a productive career previously spending time with KPMG where she consulted on people and change and at BT where she coached a number of senior managers through some important performance and talent management challenges.
Tamsin is an energetic and passionate leader. She displays focus and determination in her work and is willing to challenge existing thinking whenever necessary. Her desire to do the right thing wins over doubters and laggards, and she has a rare ability to deliver in difficult circumstances. |
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Cilla McKay
H/O Private Sector Consultancy - LSN Connections Oxford
Cilla McKay is the Head of Private Sector Consulting for LSN Learning and is a highly experienced consultant with specialist skills in Transformational leadership, engagement and communication. Her philosophy is that continuing development of the effectiveness of all sales, service and leadership teams is a key factor in delivering success. Her particular skill is in developing consultancy propositions to provide Leadership, marketing and sales teams with the skills and direction needed to achieve defined business goals and to measure a very tangible Return on Investment.
Cilla currently provides training and consultancy for both large corporate organisations and small specialist teams. This experience has been gained from the areas of financial services, commerce, local government, service and utilities. Cilla sees her skill as being able to gain a clear understanding of the Client’s current position and then working in conjunction with internal targets and strategies to develop ongoing first class performance and measurable results. She provides consulting support to enhance business processes and ensure that the people development programme reaches the required ROI. |
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Keith Stopforth
Head of Talent and Development - UK & North America. - Bupa
Keith has over 30 years experience in Retail, Financial Services and Healthcare Sectors. In his time within the Retail and Financial Services Sectors he forged a successful Sales Career in both employed and self employed sectors.
He began working in Training in 1994 and spent time in Field Training, National Training and L&D.
In 2001 he joined Bupa where his passion for People Development really prospered.
In 2005 he became Leadership & Management Development Manager for Bupa’s UK Insurance Business. During the next four years he introduced leading edge Management Development, Executive Coaching and Talent Management.
In 2009 he became Head of Talent and Development for the UK & North America Division, leading this work across 5 businesses.
He is married to Lynn and has two sons. His passions include Travel, Cultures and Eating Out. |
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Katherine Wiid
Founder & Director of Recrion, NLP Practioner - Recrion
Katherine is an experienced and highly motivated HR professional and manager who works with a number of organisations both small and large across a variety of business sectors. Her passion is helping businesses and individuals to identify their capability needs and then helping them to design and deliver practical solutions to meet those needs. She has a strong background in recruitment and selection, employee engagement and career coaching.
Katherine is entrepreneurial and quick thinking and founded Recrion in 2001 to create real action in the workplace. In 2008, Katherine was the runner up for Business Personality of the Year in the Mercury Business Awards with Recrion as runner up for the Business of the Year at the same event. Katherine has a degree in Classics and English Literature. She is a qualified NLP Practioner and an associate member of the Chartered Institute of Personnel and Development (CIPD) and the Chartered Institute of Purchasing and Supply (CIPS). |
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Paul Hogg
Operations Manager - Orange UK
Paul Hogg is an Operations Manager in Orange’s UK Corporate Sector business. He has worked at Orange for 10 years in Customer Service operations, covering international customer service operations for the last 3 years. |
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